Privacy Policy

Last updated: December 19, 2024

At DW Smart LLC (referred to as "we," "our," or "us"), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website (https://www.dwsmartllc.com/) or engage with our services. Please read this policy carefully to understand our practices regarding your personal information.

1. Introduction

DW Smart LLC is dedicated to providing top-tier services while ensuring that your privacy is respected and protected. This policy is designed to help you understand what data we collect, why we collect it, and how it is used. By using our website, you agree to the terms of this Privacy Policy.

2. Types of Information Collected

We may collect the following types of personal information from you:

• Personal Identification Information: Name, email address, phone number, and mailing address.
• Technical Information: IP address, browser type, device type, and usage information.
• Transactional Information: Details related to your purchases or transactions with us.

3. Methods of Information Collection

We collect personal information in several ways, including:

• Directly from you: When you fill out forms on our website, subscribe to newsletters, make purchases, or contact us for support.
• Automatically: Through the use of cookies, web beacons, and tracking technologies when you browse our website.

4. Purpose of Data Collection

We collect and use your personal information for the following purposes:

• To Provide and Improve Services: We use the information to fulfill your requests, process orders, and enhance the user experience on our site.
• Marketing and Communication: To send you updates, newsletters, and promotional offers, with your consent.
• Security and Fraud Prevention: To protect against unauthorized transactions and ensure the safety of your data.
• Legal Obligations: To comply with any applicable laws and regulations.

5. Data Security Measures

We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes the use of encryption, firewalls, and secure servers. However, please note that no system can guarantee complete security, and you share your information at your own risk.

6. Data Sharing

Your personal information will not be shared with third parties unless it is necessary to fulfill a specific purpose, such as:

• Service Providers: We may share information with third-party service providers who assist us in operating our website or conducting our business (e.g., payment processors, IT service providers).
• Legal Requirements: We may disclose your information to comply with legal obligations or protect our legal rights.

SMS Data Sharing: We do not share phone numbers or opt-in consent information for SMS purposes with any third party. Your phone number and consent for SMS communication will remain confidential and solely for use in connection with the services provided by DW Smart LLC.

7. User Rights

As a customer, you have the following rights regarding your personal information:

• Access: You may request access to the personal information we hold about you.
• Update or Correct: You may update or correct your personal data if it is inaccurate.
• Delete: You may request the deletion of your personal information, subject to certain legal obligations.
• Opt-Out of Marketing: You may choose to opt-out of receiving marketing communications from us at any time by following the unsubscribe link provided in our emails or contacting us directly.

8. Use of Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our site, analyze traffic, and personalize content. You can control your cookie preferences through your browser settings. By continuing to use our site, you consent to our use of cookies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review the policy periodically.

10. SMS Messaging Policy

Message Frequency and Consent
By providing your phone number and opting in, you agree to receive SMS messages from DW Smart LLC regarding updates, promotions, and services.

• Frequency: Up to 5 messages per month.
• Charges: Message and data rates may apply.

Opt-Out Instructions
To stop receiving SMS messages, reply “STOP” to any message. You will receive a confirmation message, and no further SMS will be sent.

Help Instructions
For assistance, reply “HELP” to any message or contact us:

• Email: info@dwsmartllc.com
• Phone: +1 (224) 461-0022

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11. Contact Information

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us:

DW Smart LLC
Email: info@dwsmartllc.com
Phone: +1 (224) 461 - 0022
Address: 1411 Commerce Dr., Unit D, Algonquin 60102